Role: UI design, Art Direction, Animation, Prototyping
We helped AIA reimagine the digital claims process for one of their clients, REST, making it easier and more supportive for the customer. The process was repositioned as one that supports customers in their journey through treatment and eventually returning to work.
It all starts with a simplified claim lodgement process, which can be aided by a member of the support staff over text or video call, who can also assist with the form filling. Instead of long forms, the claim process is concise and conversational.
After lodgement, the claimant is introduced to Flo, their digital concierge who will help them through their claim and recovery journey by connecting them with support workers, scheduling key events and checking in on their general state of mind.
Each claimant also has a personalised dashboard with resources aimed at helping them find the best road to recovery with self learning activities like mindfulness and exercise.
In addition to designing and prototyping the end to end journey for a claimant, we also built a fully animated version of the journey embedded in a keynote deck so the client could easily demonstrate every step of the process. We also built it in such a way that we have since been able to rebrand it to demonstrate how it could be used for a number of other AIA clients.
Role: UI Design, Illustration, Prototyping
Staring uni is full on. There’s so much information to take in about the campus, staff, students and the multitude of social events that by the time it comes to actually learning, your brain is often overloaded. To help alleviate some of the stress that comes with starting uni, we worked with Melbourne University to create a prototype for a personal assistant that would be your guide through the journey.
The app is intended to evolve as your university journey transitions. At the beginning, it guides you through O-week, helps your find your way around campus and shares fun and useful events and societies with you. As you progress on your higher education journey, the app shows you your day to day timetable, reminds you of assignments and even advises you of delays on your chosen route to campus. Come exam time, the app also serves as your first port of call for results, alerting you as soon as they’re available.
This work was completed whilst working at Loud&Clear.
Role: UI Design, Prototyping
AIA asked us to help them improve the experience for their insurance advisors by designing the AIA Advisor Portal. The problem they faced was that taking out a new policy, or making changes to an existing one was long, laborious and full of paper based forms. Often it was quicker for advisors to take out an entirely new policy instead of making changes to a customer’s existing one.
To help solve the problem, we divided the process into small, manageable chunks, and introduced a left hand bar which let the advisor and their client always stay across where the quote was at. We also introduced features such as visualisations to help communicate some of the more complex parts of insurance cover.
A dashboard was also designed to serve as the advisors base, allowing them to see what required immediate attention, and more importantly easily locate clients quotes and cover instead of having to wade through mountains of paperwork.
Role: UI Design, Art direction
The adage goes that a designers most neglected project is their own folio, and similarly an agency’s folio is often pushed further and further back on the “to-do” pile. But, there always comes a time when things can’t be put off any longer, so after a rebrand I was tasked with tackling the redesign of Loud&Clear’s agency site.
The goal of the site was to make it more visual than the previous iteration, and really give the work a space to shine. We also tried to weave work throughout case studies instead of constraining it to a slideshow, and also tried to really maximise the space on any given device. The best example of this was the mega menus which expanded to full screen, and featured a key piece of content as well as navigational items.
Whilst Loud&Clear as an agency is no more, this was a really fun project and one I look back on fondly.
Role: Lead designer, illustration, animation
Building on the success of the Unlock the Grid campaign, Vic Roads wanted to try and change road user's travel habits. However, where Unlock the Grid targeted only Melbourne commuters, Travel Happy aimed to reach all Victorians regardless of their mode of transportation, destination or frequency of travel. The core of the campaign was education, teaching people about how to make life easier for fellow commuters, and the issues facing different modes of transportation.
A fully responsive, AA compliant site was built to serve as an educational hub for the campaign. The keystone of the campaign's educational message was a short animated piece which succinctly communicated the campaigns objectives. Coupled with this digital work, we also designed outdoor posters, teardrop banners for activations, a custom vehicle wrap and the brand mark has become almost inescapable on Melbourne's public transportation system.
This project was completed whilst working with the folks at Isobar Australia.
Role: UI design
We were asked to design a brand new site for Strike bowling, something that felt more modern than their current site, but that was also flexible enough to serve as a template for other brands that are run by Strike’s parent company. The goal was to design a templated site, that with a few tweaks to colours and images wouldn’t look templated at all.
We designed a full suite of components and templates, as well as a fully functional booking engine, all of which was easily rolled out across other properties under the FunLab umbrella.
Role: UI Design, Workshop facilitator, Art direction
Melbourne water were looking for an engaging way to present learning content to their staff members and technicians. Instead of serving up required training and learning content via email or a standard portal, they came to us to design the Pond, a rich, stylised representation of the world that relies so heavily on their services.
After conducting sketching workshops with the client, we identified key Melbourne Water locations across Victoria, and divided these locations into 5 key areas - Pipelines, Treatment Plants, Catchments, Rivers & Streams and Us. Each section housed a different type of content, enabling Melbourne Water staff to learn at their own pace and in their own time.
The 3D illustration work was completed by the exceptionally talent Anna Kadja.
Role: Art Direction, Lead Designer, Illustrator, Animator
To celebrate their partnership with the AFL, McDonalds asked us to develop an app that celebrates the little moments that make footy great. The result was Little Wins, an app which asks users to submit their favourite footy moments, with the best moments turned into mini games and animated gifs. We also created a short animated piece to welcome users to the app when it first launches, which was subsequently turned into a TVC to promote the app during the 2016 AFL season.
This project was completed with the folks at Isobar Australia.
Role: Art direction, design, illustration
Congestion is an issue that the most major cities face. In Melbourne, it's a source of rage and frustration to thousands of commuters, however the majority of people feel powerless to do anything about it. Unlock the Grid is a campaign for Vic Roads which aimed to battle Melbourne's congestion by changing commuter's behaviour and turning their daily commute into a game.
Working with traffic engineers at Vic Roads, we developed an algorithm which would calculate a live Congestion Score for the city. This algorithm was also implemented into a quiz which would determine an individual's congestion score based on their travel habits. Once a user had calculated their score they were empowered with a set of tools to help lower their score, and also presented with a series of challenges which would help them unlock achievements whilst also whittling down their score. Users were also encouraged to challenge their friends to calculate and lower their congestion scores in an effort to reduce the city's overall score.
Ultimately the campaign proved successful, in it's 4 week lifespan 750,000 people calculated their congestion score, with people returning an average of 3 times to update and recalculate their Congestion Score which lead to Melbourne's overall Congestion Score decreasing by 38%.
The campaign went on to win a Gold IAB Mixx award in New York for Best Branded Utility, and also an AIMIA Award for best Government/Non-Profit Website.
This project was completed whilst working at Isobar Australia.
Role: UI Design, Illustration, Art Direction
VicHealth asked us to design a website to promote their annual Walk To School program, which encourages primary school students to walk, cycle or scoot to school and get active. The design of the site was kind of like designing 4 seperate sites as there was the public facing site, a portal for schools, a portal for councils and a portal for students. We needed to develop a look and feel that felt at home within the world of VicHealth, but that was also flexible enough to differentiate between the public facing site and private portals.
We opted for a friendly illustration style paired with flat colours to try and appeal to kids and schools alike, as well as providing some longevity to the design. We also developed seperate colour palettes for the public and portal sites, all drawn from the overarching VicHealth guidelines.
Role: Lead Designer, Animator, Data visualisation.
During the 2016 Australian Open, The Royal Australian Air Force created a two part series which pitted a top Australian tennis player against some of the Air Force’s finest. Using technology, we tracked the pilot and athlete’s biometric data and visualised it to demonstrate how they each reacted to various degrees of physical and mental stress.
This project was completed whilst working with folks at Isobar Australia and the Storylab.
Role: Art direction, illustration
I’ve always loved brands and identities that are able to have some fun with their own image, bending and stretching a logo or character to make it fit a new purpose or to make it fit with a current event. After going through a rebrand, I took it upon myself to create a suite of brand marks using the company’s ampersand logo as a base. These were then used on days such as Christmas, or for more office specific events like table tennis.
Role: Art Direction, Illustrator, Animator
Running On Empty is a series running on Melbourne’s Channel 31 focussing on independent and low budget filmmakers, profiling a different creator each week. For their second season, I was asked to create a short title sequence for the show. I built off the old catch phrase of “Lights, Camera, Action!” and developed a series of film-themed icons which would bounce bleed from one to another.
Role: Lead designer, illustration, animation
Every year Dulux run a campaign that sees them give away hundreds of paint tins filled with Jelly Beans. To tie into the campaign, and leverage the popularity of games like Candy Crush, they wanted a matching game that somehow tied together jelly beans, painting and the iconic Dulux dog. The resulting game saw users matching coloured jelly beans to help the Dulux Dog paint rooms. Users could select which colour room they wanted to play, and submit their highest scores for a chance to win a tin filled entirely with that colour jelly bean! We created every element from scratch, even the iconic dog who had previously not appeared in cartoon form. Artwork from the game appeared in store driving downloads of the app, as did preroll ads on youtube.
This job was completed at Isobar, with additional in-game animation from Ash Curkpatrick.
I've always been a bit of a Star Wars nut, but in 2015 I fell ill with an extreme case of Star Wars fever. With 50 days to go until the film was unleashed on eyeballs across the world, I decided to create a Star Wars illustration a day, for 50 days.
Role: Concept, Art Direction, Design, Illustration, Animation
The MCG is the sporting destination in Australia, however we wanted to give it a little bit of a push it to become the Most Loved Stadium in the world. The brief was to encourage visitors to the 'G to check in via Facebook on their mobile phones, so we created an animation to stir people's memories of the G, and motivate them to band together and show the world just how great Melbourne's home of sport is. We even put in a seagull eating a hot-chip, bloody 'straya.
This was completed whilst working at Isobar Australia, with a lovely script by the equally lovely Jon Luscombe.
Role: Design, illustration
Way back in the day of Flash (remember Flash?!) La Trobe University asked us to create a virtual tour of their Bundoora campus. Instead of some hockey 3D fly-through, they wanted something with a bit of fun, and allowed us to take license with the campus. We created a huge, hand-illustrated map and overlaid it with mini-games, treasure hunts and information about the campus and it's history.
The virtual tour still lives on years later, you can have a look here.
This was created whilst working with some of the fine folks at Isobar Australia.
Role: Art direction, design, post-production, animation
Porter Davis create houses that embody the feeling you get when you visit exotic, far away destinations. They wanted to communicate the breadth of styles and moods they offered, whilst simultaneously communicating that they understood how personal and exciting a new home is to a consumer. So we developed the idea of a World of Style. The idea revolved around a new home owners dream-home scrapbook coming to life, with their influences and ideas literally leaping off the page and informing the design of their new home.
Using stop motion animation produced by Sam Lewis from Oh Yeah Wow, we crafted every single item and poured detail into every frame of the piece. We also produced a detailed animatic in pre-production to communicate the finished product to the client with a high level of detail, as the medium of stop motion didn't allow us the luxury to tweak and change after it was animated.
This piece was produced whilst working at Isobar Australia.